Heinz School Australia Home Page
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Welcome to ICT Services Carnegie Mellon University Australia 

IT Services Details


Monday – Friday 8:30 AM to 4:30 PM (GST +9.5)
Phone: 08 8110 9909 / 9902 / 9920
Email: helpICT@cmu.edu.au

Overview


Computing Services provides help, support and advice to students, staff and faculty on a wide range of computing and communication topics and is responsible for all computing facilities at the Adelaide Campus. Our services include:

·         Help desk
·         IT documentation
·         Av equipment support
·         Operation and support of classrooms and computing clusters.
·         Video conferencing support
·         Printing services
·         Web server development and maintenance
·         Email systems support
·         Computer “infrastructure” services including wireless support
·         Network infrastructure trouble shooting and monitoring
·         Hardware repairs and maintenance
·         Software installation, support and licensing
·         Technical advice and consulting


Facilities


The CMU campus in Adelaide has world class facilities available to students, staff and faculty. Each classroom has state of the art teaching facilities as well as the ability to conduct video conferences opening CMU Adelaide to the world.

There are 2 computer clusters available for student’s to use PC’s at the CMU Adelaide campus. All PC’s have Office 2007 and access to the internet and email. The campus also has a wireless network available to users with laptops. Any person’s using these resources are expected to abide by the computer and network usage policy.

Documentation



CMU Adelaide Students Guide: Any new and current students with question about setting up your laptop on the wireless network, installing printers, office, virus protection and VPN Software please see our details CMU Adelaide Students Guide.


Andrew Email for Heinz School Students


Getting started with webmail

Increase your storage quota

Creating an email alias

Email Filters

Auto replies

Forward your email

Microsoft outlook setup


Other Helpful CMU Documentation 


Blackboard Learning Management System: Learn how to use my blackboard for courses.

Publishing Personal Webpages: Find out how to publish your own webpages.

Enrollment Services: Check out the enrollment services webpage.